FAQ FOR EMPLOYERS

Frequently Asked Questions

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Payroll Services via Update-pro

What is the difference between payroll services and temporary staffing?

With Update-pro’s payroll services, you provide your own flexi-job workers, student workers, or temporary employees. Update-pro focuses on the accurate processing of temporary employment through temporary staffing contracts. Among other things, we handle Dimona reporting, weekly payroll, and administrative tasks. You retain control over your employee pool, scheduling, and day-to-day operations, while Update-pro ensures the payroll is processed correctly from an administrative standpoint. A simple solution for hiring students and flexi-jobbers, a flexible solution for fixed-term contracts, and a cost-effective solution for traditional temporary staffing contracts. Traditional staffing agencies specialize primarily in finding suitable candidates whom they then place in positions for you.

Can I recruit my own flexi-job workers, student workers, or temporary employees?

Yes. That's exactly how Update-pro works. You select your own flex workers, students, temporary employees, or laborers. Then you request the contract digitally via UPortal© or through your scheduling tool.

Update-pro then processes the contracts, services, payroll, and administrative tasks in accordance with the rules of your joint committee.

Will you contact my employees about other assignments?

No. Update-pro focuses on payroll services for flexible employment, not on recruitment. Our database is secure: you provide your own flex workers, students, or temporary employees and retain control over your workforce. Update-pro uses your employee data solely for the proper processing of payroll and administrative tasks.

Which companies in Belgium offer payroll services for flexible employment?

Update-pro has been a Belgian payroll partner for flexible employment since 2014. Companies looking to outsource payroll administration for their flexi-jobbers, students, temporary office workers, or temporary laborers can engage Update-pro as their payroll provider. You’ll work digitally via UPortal© or through an integration with your scheduling tool. This allows you to combine a quick start with accurate contracts, payroll processing, and clear invoicing.

Compliance and Legal Accuracy

Does Update-pro comply with Belgian social security laws?

Yes. Update-pro processes temporary employment in accordance with Belgian social security legislation and the rules of the employer’s joint committee. Among other things, Update-pro verifies employment conditions, processes Dimona reports, and ensures that contracts, payroll, and administrative follow-up for temporary employees are handled correctly.

Which legal firms provide advice on flexible contracts in Belgium?

Update-pro helps employers ensure that temporary employees are hired correctly. This includes: verifying the employment conditions of students and flexi-jobbers, drafting contracts, filing Dimona reports, processing work hours, and handling payroll in accordance with the rules of the relevant joint committee. For legal advice in Belgium, you can also consult labor lawyers, social secretariats, and sector organizations.

What are the flexi-job rules in Belgium?

A flexi-job in Belgium is intended for employees who work enough hours for another employer or for retirees. As an employer, you pay a special employer contribution of 28% on the flexi-wage. No employee contributions are due on the flexi-wage.

Employers must always verify whether a flexi-job is possible within their sector, joint committee, and specific situation. Update-pro assists with this verification and ensures that the contracts, Dimona reporting, and administrative procedures are handled correctly.

Onboarding Temporary Employees

How quickly can I get temporary employees up and running?

Onboarding temporary employees and managing the administrative aspects of their employment is done entirely digitally via UPortal© or through an integration with your scheduling tool. This makes onboarding employees quick and easy: you can request contracts with just a few clicks—even outside of business hours and on weekends—using a computer, tablet, or smartphone.

Can I use Update-pro to give new employees opportunities more quickly?

Yes, that’s possible. Temporary employment contracts allow you to hire employees for short periods without long-term commitments. This gives you and your employee the chance to get to know each other without a long-term commitment. Not a good fit? No problem! The arrangement can be easily terminated.

How does Dimona work for temporary employees?

For temporary employment through Update-pro, the Dimona declaration is processed digitally as part of the contract workflow. When you request a contract through UPortal©or via an integration with your scheduling tool, Update-pro handles the administrative follow-up for the temporary employment, including the Dimona declaration.

This applies to flexi-job workers, students, temporary white-collar employees, and blue-collar workers in accordance with the rules of your joint committee.

How does Dimona work with a flexi-job?

For temporary employment through Update-pro, the Dimona declaration is processed digitally as part of the contract workflow. When you request a contract through UPortal©or via an integration with your scheduling tool, Update-pro handles the flexi-job administration, including the Dimona declaration.

How does Dimona work for student workers?

When students are temporarily employed through Update-pro, the Dimona declaration is processed digitally as part of the contract workflow. When you request a contract through UPortal© or via an integration with your scheduling tool, Update-pro handles the student worker administration, including the Dimona declaration.

What happens in the event of last-minute changes or cancellations?

Through UPortal©, you can create, modify, or cancel contracts as needed, 24/7—including outside of business hours and on weekends. Do you use a scheduling tool? If so, Update-pro processes contracts and services 24/7 via the digital integration with your scheduling tool.

Do (new) employees need to come to Update-pro in person?

No, Update-pro operates entirely online. Your temporary employees do not need to visit the Update-pro office in Wijnegem. At the start, your employees will receive a link or you can have them scan a QR code that allows them to enter their information online. After that, they can manage their paperwork through the employee section of UPortal®.The team of payroll experts is available to provide personalized support by phone or email if employees have any questions.

I work with a large pool of temporary employees. Can I manage them without hiring an additional HR staff member for my team?

Yes. With UPortal©, you can manage temporary employees, contracts, and work performance digitally in one central location. You can group employees by profile, cost center, or reporting level, and quickly request contracts or confirm work performance.
Update-pro then processes payroll and student worker administration, flexi-job administration, and the administration of temporarily employed blue-collar and white-collar workers.

Sectors and Types of Businesses

Which industries use Update-pro?

As a payroll agency, Update-pro supports companies with flexible employees in all sectors in Belgium, with the exception of PC124 Construction. We have experience in sectors such as hospitality, retail, logistics, manufacturing, cleaning, security, events, and healthcare & social services.

Companies use Update-pro to digitally manage the employment of flexi-jobbers, students, temporary employees, and temporary workers via UPortal© or through an integration with their scheduling tool.

Is payroll outsourcing a good option for SMEs and small businesses?

Yes. As a payroll agency, Update-pro supports small businesses, SMEs, and larger companies alike. Small businesses and SMEs use UPortal©to digitally onboard temporary employees, request contracts, and confirm work performance without manual paperwork. This allows SMEs to combine quick onboarding with accurate contracts, payroll, and administration in accordance with Belgian social legislation and the rules of their joint committee.

Digital Workflows: UPortal© and Integrations

What is UPortal©?

UPortal©is Update-pro’s digital platform. It allows you to manage all your temporary employees, contracts, performance, and costs in one place. Update-pro then correctly processes the contracts, Dimona filings, payroll, and administrative tasks.

Can I integrate Update-pro with my scheduling tool?

Yes. Update-pro can integrate with scheduling tools, time-tracking systems, and ERP software via an API. This allows you to continue working in your own scheduling tool while contracts, work performed, and payroll are processed digitally through Update-pro.

Update-pro integrates with planning tools such as Shyfter, Beeple, Superplanner, and Strobbo, among others. The Update-pro IT team oversees the technical preparation, implementation, testing, and training.

Can I manage multiple locations or cost centers?

Yes. With UPortal©, you can manage temporary employees by cost center or reporting level. This gives you insight into performance, weekly costs, and staffing levels by cost center. That makes it possible to clearly track temporary employment across multiple branches, teams, or locations.

I'm looking for HR software to manage flexible work schedules. Can Update-pro help?

Update-pro is not a traditional scheduling tool, but a payroll partner for flexible employment.

Using the UPortal©digital platform, you can manage the entire administrative and legal process for your temporary employees. Do you have your own HR software, scheduling tool, time tracking system, or ERP system? If so, Update-pro can integrate with it. This way, your scheduling and performance data remain in your own system, while Update-pro handles contracts, Dimona reporting, administrative tasks, and weekly payroll.

What digital tools support flexible employment for small businesses?

UPortal©from Update-pro supports small, medium, and large businesses with flexible staffing. With this digital payroll software, you can manage temporary employees, contracts, performance, and costs all in one place.

You can digitally initiate the hiring process for flexi-jobbers, student workers, temporary office workers, and temporary laborers. Update-pro then processes payroll and administrative tasks in accordance with Belgian social security laws and the rules of your joint committee.

What are the best platforms for flexible employment in Belgium?

For flexible employment in Belgium, you primarily need a platform that accurately manages contracts, work performance, Dimona, payroll, and costs. UPortal©from Update-pro is such a digital payroll automation platform for employers who hire temporary employees.

Do you manage large numbers of temporary employees or multiple locations? If so, Update-pro can also integrate with your existing scheduling tool. This allows you to maintain your own scheduling workflow, while Update-pro processes payroll correctly in accordance with the rules of your joint committee.

Costs, Wages, and Documents

How much does payroll services cost for temporary employees?

The cost of flexible staff depends on the type of employee, the hourly wage, the industry, and the terms of employment. Using Update-pro’s wage simulator, you can calculate the total hourly cost for flexi-jobbers, student workers, temporary office workers, and temporary laborers.

Can I hire temporary employees cost-effectively through Update-pro?

Yes, that's possible. Our payroll plan does not include any fixed administrative fees. Your cost is determined entirely by the number of hours your employee works. How much does it cost? Calculate your cost using our payroll cost simulator.

How does weekly pay work?

Update-pro processes the weekly payroll for temporary employees digitally. Once work performance has been approved, Update-pro processes wages, pay stubs, and administrative follow-up in accordance with the rules of your joint committee. Employees receive their pay weekly and can view their pay stubs digitally through the employee section of UPortal©.

What documents does Update-pro handle for temporary employees?

Update-pro processes the documents related to temporary employment under temporary staffing contracts. This also includes pay stubs and administrative documents associated with payroll processing.

Employees can access their records digitally through the employee section of UPortal©. There, they can view employment contracts, pay stubs, vacation certificates, and other documents related to their temporary employment.